Article 1 (Members)

  • 1. A “member” refers to an individual who follows the procedures that the Company stipulates, agrees to these Terms, and submits an application for membership.
  • 2. “Member information” refers to information related to a member’s attributes that the member has disclosed to the Company and to information, such as history, related to the member’s transactions.
  • 3. These Terms apply to all members, and they are terms that are to be complied with at the time of the registration procedures and after registration.

Article 2 (Registration)

  • 1. Membership eligibility

A customer who has agreed to these Terms and submitted the prescribed membership application will have eligibility as a member after completion of the prescribed registration procedures. The actual person who will become a member is to complete the member registration procedures. Absolutely no registration by proxy will be allowed. Please note that the Company may refuse a membership application from a person whose membership eligibility was revoked in the past or from a person who the Company otherwise judges as unsuitable.

  • 2. Entry of member information

When conducting member registration procedures, please thoroughly read the notes about entry and accurately enter the required items on the prescribed entry form. For registration of member information, it is not possible to use special symbols, old-style kanji characters, or Roman numerals. If such symbols or characters are registered, the Company will change them.

  • 3. Password management
  • (1) Only the relevant member shall be able to use the password, and it shall not be possible to transfer or loan the password to a third party.
  • (2) The relevant member is to take responsibility for managing the password by regularly changing the password so that it will not be learned by other people.
  • (3) Indications of intent that are made to the Company by using the password will be deemed to be the relevant member’s indications of intent, and all payments that arise because of such indications will be the member’s responsibility.

Article 3 (Changes)

  • 1. If there is a change in a matter that has been reported to the Company, such as the member’s name or address, the member shall promptly contact the Company.
  • 2. The Company will not bear any liability whatsoever for any damage that arises because a change of registration is not conducted. In addition, please note that even if a change of registration is conducted, transactions for which procedures were already conducted before the change of registration will be conducted based on information before the change of registration.

Article 4 (Withdrawal from membership)

If a member wants to withdraw from membership, the member is to personally conduct the withdrawal procedures. Withdrawal from membership will be effective upon completion of the prescribed withdrawal procedures.

Article 5 (Loss of membership eligibility and obligation of compensation)

  • 1. When a member has made a false statement at the time of application for acquisition of membership eligibility, when the member has failed to perform an obligation to pay a price based on mail-order selling, or when there is another reason for which the Company recognizes that the member is inappropriate as a member, the Company shall be able to revoke the member’s membership eligibility.
  • 2. When a member has conducted an action stipulated in one of the items below, the member will bear liability for providing compensation for the damage that the Company incurred because of that action.
    • (1) Dishonestly using the member number or password
    • (2) Hindering the Company’s business by accessing this homepage and tampering with information or sending a harmful computer program to this homepage
    • (3) Conducting an action that infringes intellectual property rights for a product that the Company handles
    • (4) Conducting another action that goes against these Terms of Use

Article 6 (Handling of member information)

  • 1. In principle, the Company will not disclose member information to third parties without the member’s advance agreement. Provided, however, that in a case of one of the items below, the Company shall be able to disclose member information and other customer information without the member’s advance agreement.
    • (1) A case in which disclosure has been requested based on a law or ordinance
    • (2) A case in which the Company has judged that disclosure is necessary in order to protect the Company’s rights, interests, or honor
  • 2. The Company will manage member information according to the Company’s Initiatives for Personal Information Protection. The Company shall be able to use member information at the Company for the purposes of providing a service to members, improving service content, promoting the use of a service, and striving to ensure sound and smooth operation of a service.
  • 3. The Company shall be able to use e-mail newsletters and other methods to provide information (including advertisements) to members. In the event that a member does not want to be provided such information, if the member follows the Company’s prescribed method and notifies the Company of that fact, the Company will stop providing information. Provided, however, that it is not possible to stop, based on a member’s request, the provision of information that is necessary for the operation of this service.

Article 7 (Prohibited matters)

Members are prohibited from conducting the actions of each of the items below when using this service.

  • 1. Violating laws or ordinances, matters of caution for use of these Terms or this service, matters of caution for shopping by using this service, or other matters of these Terms
  • 2. Harming the rights, interests, or honor of the Company or another third party
  • 3. Conducting actions that have a possibility of having a negative effect on the minds or bodies of young people or other actions that go against public order and morals
  • 4. Conducting actions that will inconvenience other users or other third parties or actions that cause people to feel unpleasant
  • 5. Entering false information
  • 6. Sending or writing a harmful computer program or e-mail
  • 7. Accessing the Company’s server or another computer without authorization
  • 8. Loaning or transferring the password to a third party or sharing the password with a third party
  • 9. Other actions that the Company judges as unsuitable

Article 8 (Interruption or suspension of service)

  • 1. In a case that falls under one of the items below, the Company may suspend all or a portion of provision of this service, without giving advance notice, in order to maintain a good state of operation of this service.
    • (1) A case in which it is necessary because of regular maintenance or emergency maintenance of the system
    • (2) A case in which a burden has converged on the system
    • (3) A case in which operation of the system has become difficult because of a fire, a power outage, or hindrance by a third party
    • (4) Another case in which the Company judges that system suspension is unavoidably necessary

Article 9 (Change or abolition of service)

The Company shall be able to, based on its own judgment, change or abolish all or a portion of the service as necessary without giving advance notice.

Article 10 (Exemption of liability)

  • 1. The Company shall not bear any liability whatsoever for any damage that arises because of the system’s interruption, delay, stoppage, data elimination, or unauthorized access to data that is caused by a disorder of a communication line or a computer, or for other damage that arises for a member in relation to the Company’s service.
  • 2. The Company does not guarantee that harmful computer viruses are not included in e-mails or the content sent from the Company’s webpage, server, or domain.
  • 3. The Company will not bear any liability whatsoever for any damage that arises because of a member violating these Terms.

Article 11 (Revision of these Terms)

The Company shall be able to revise these Terms at its discretion, and the Company can stipulate terms (hereinafter referred to as the “Supplementary Terms”) that will supplement these Terms. Revision or supplementation of these Terms shall become valid when the revised Terms or Supplementary Terms are posted on the Company’s prescribed site. In such a case, members shall follow the revised Terms and Supplementary Terms.

Article 12 (Governing laws and court of jurisdiction)

If a dispute arises in relation to these terms, the District Court that has jurisdiction over the location of the Company’s head office will be the court of exclusive jurisdiction in the first instance.

【Office for personal information complaints and consultations】

Doctors Inc., office in charge of personal information complaints and consultations

PMO Hamamatsucho II 5F,
2-3-6 Shibakoen, Minato-ku, Tokyo 105-0011 Japan

Telephone number: 03-6263-8871

PMO Hamamatsucho II 5F,
2-3-6 Shibakoen, Minato-ku, Tokyo
105-0011 Japan
TEL: +81-3-6263-8871 (from 9:00 a.m. to 6:00 p.m. weekdays)

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